Accessibility (AODA/WCAG)

At SHEMAKES INC., we are committed to providing an accessible and inclusive website that meets the standards of the Accessibility for Ontarians with Disabilities Act (AODA) and the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA.
We believe in ensuring that our products and services are accessible to all individuals, regardless of their abilities. As part of this commitment, we are continually working to improve the user experience for everyone by making our website as accessible and usable as possible.
Compliance Status
Our website aims to conform to WCAG 2.0 Level AA standards. These guidelines are designed to ensure that digital content is:
Perceivable: Content is presented in ways that can be perceived by all users, including those with visual or auditory disabilities.

Operable: The website’s interface is easily navigable using various methods, including keyboard-only navigation.

Understandable: The content and interface are clear and easy to understand for all users.

Robust: The website is compatible with assistive technologies, ensuring future-proof accessibility.
Accessibility Features:

Text Alternatives: We provide alt text for images and meaningful descriptions for non-text content.

Keyboard Navigation: Our website can be fully navigated using a keyboard, without relying on a mouse.

Text Readability: We ensure proper contrast between text and background colors and allow text resizing for readability.

Accessible Forms: All forms on our website are designed with clear labels and instructions, ensuring ease of use for individuals using assistive technologies.
Video and Audio Content: We provide captions and transcripts for multimedia content where applicable.

Ongoing Efforts
Accessibility is an ongoing process, and we are committed to making improvements. We regularly test our website to identify and address potential accessibility barriers. We also encourage our customers and users to provide feedback to help us enhance our site's accessibility.
Feedback and Contact Information
If you encounter any accessibility issues or have suggestions on how we can improve the accessibility of our website, please contact us:
Email: info@shemakestransfers@gmail.com
If you have any questions or concerns in regards to our accessibility or have an accessibility complaint, please contact us directly through the email listed above and allow us 72 hours to respond and investigate. We will work hard to resolve the issue to the best of our ability.

We strive to respond to all accessibility inquiries promptly and resolve any issues as soon as possible.